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It also talks about how to use cookies, how to keep information safe, and when it can be shared with payment providers, compliance partners, or authorities in Canada. Check the parts about lawful processing, retention periods, and your rights to access, correct, or ask for deletion of your data if you are a Canadian player. When you sign up for an account at Booi Casino, we collect certain personal information that we need to open and manage your profile, provide the services you ask for, and keep the platform safe.
Just the information needed to register and keep the account up to date is shown here. Most of the information you give is directly during sign-up. However, some information may be generated automatically to protect your account and make sure that logging in is easy. These details help make sure that the account is being used by the rightful owner if you later decide to deposit C$100 or ask for a withdrawal of C$.
The information we get from account registration includes your full name, date of birth, and the country you say you are from when asked for it in order to verify your account and put players into the right category. Your email address and phone number are used to send and receive account alerts, security messages, and important service communications like reset passwords.
Login and security information includes your chosen username (if you have one), password (which is stored in a protected format), and records about security that are used to keep people from getting in without permission. Your home country, like Canada, may be included in your location and jurisdiction data so that services are only offered in authorized areas and local rules are followed when they apply. Technical information like IP address, device identifiers, browser type, operating system, and timestamps can be automatically collected when someone signs up or logs in for the first time. Additionally, this helps stop fraud, keep accounts safe, and fix problems. You can choose the language you want to use, how you want to be contacted, and other basic account settings in your preferences and settings to change how Booi Casino interacts with you.
The information Booi Casino collects about you includes your name, date of birth, and, if applicable, your nationality; your contact information, such as your email address and phone number; your account information and security records; your country of residence, such as Canada; your technical information, such as your IP address, device, and browser information; and your preferences, such as your language and communication choices.
Booi Casino uses this information to offer bonuses and promotions in a way that is fair, safe, and in line with the law. Before you deposit C$100 or claim a bonus up to C$200, they will make sure you are eligible, add the right amount of bonus money to your account, and make sure the promotion works as promised.
Also, your information is used to send you offers that you have asked for or that you might be interested in. You have control over your marketing preferences. Promotional data at Booi Casino can only be seen by authorized teams and systems that need it to deliver rewards, stop misuse, and meet customer needs.
For bonuses to work right, Booi Casino usually needs a mix of account information, activity data, and verification signals. A welcome bonus, reload bonus, or free spins offer can only be used once by each eligible player, and this helps the platform make sure that the rules are followed. Account identifiers, like a username, email address, or player ID, are used to make sure that a bonus is credited to the right account and that no one else claims it.
Information about deposits and transactions, such as qualifying deposits like deposit C$50, that are used to start promotions and keep track of how many bonuses are converted. It keeps track of your free spins, calculates your wagering requirements, and lets you know when you've met the requirements for a release. This is done through verification and risk signals, which stop abuse like using multiple accounts, fraud, or changing the way promotions work. Device and technical data are used to spot promotions that seem fishy and make sure that bonus features are delivered consistently across sessions. There are times when you can only get promotions in certain places based on limited information, like the country where you registered (for example, Canada).
If you can only get a promotion if you are a certain type of player, Booi Casino may also use the information you give them when you sign up, like your Canadian, to make sure you are eligible if they have to for legal or internal reasons. Booi Casino may use your email address, phone number, and the settings for site notifications to send you bonus updates, like a reload offer after a qualifying deposit of C$100. These updates are for marketing purposes. You can usually change whether or not you get these messages by going to your account settings. However, you may still get important service messages about active bonuses to make sure you don't miss important conditions or expiration dates. By offering different bonus limits, such as a bonus up to C$200 to different groups of players based on their responsible behavior and past activity, Booi Casino may run segmented promotions from time to time.
This grouping is meant to make sure that offers are relevant to players' interests while also supporting fair and honest advertising.
At Booi Casino, you may need to complete Know Your Customer (KYC) steps in order to make withdrawals. This helps make sure that the account is yours, supports safe payouts, and keeps players safe from fraud or unauthorized access. Know Your Customer (KYC) is usually asked for before you make your first cashout or when your withdrawal hits a certain internal threshold, like C$500. Sometimes, changes to your account information or payment activity can also cause verification.
What Booi Casino might ask for: They might ask for a set of documents to prove who you are, how old you are, and that you own the payment. The exact requirements may be different for you depending on where you live in Canada and what nationality you have declared. Identity proof: a valid document from the government that has your name, date of birth, and photo on it. Evidence of address is a new piece of paper that has your full name and current home address on it. Proof that you own the withdrawal method is needed for payment method verification, especially if you plan to take out 1000 C$ or more over time. If necessary, source of funds checks should be done, along with supporting documents if asked for by regulators or risk managers. Compare the information on your account with what's written down.
Withdrawals can be put off until the problem is fixed if your name, address, or date of birth are wrong. Send full-frame, clear images and make sure all corners can be seen to avoid payout delays. Also, make sure text can be read. Sending in files that aren't complete or that have been changed can lead to more requests before your withdrawal of 500 C$ is approved.
At Booi Casino, deposits are processed through well-known payment methods, and there is a strong focus on keeping banking information safe at all times. When you add money, like a deposit of C$100, your private information is handled through safe payment channels that are meant to keep it out of the wrong hands.
Our servers also store as little banking information as possible. Your full credentials are not kept in your casino profile, and your card and banking information is handled by certified payment partners whenever possible. This way, you can make quick deposits like 50 C$ when you want to add money to your account.
Why we keep your deposit information safe: Booi Casino uses both technical and organizational safeguards to keep your financial details safe while your deposit is being processed. These steps are the same whether you deposit 20 C$ or 500 C$. They are meant to stop fraud, tampering, and interception. Connections that are encrypted: Deposit pages and transactions are sent through encrypted, safe channels.
We don't store full card or bank credentials and instead replace payment information with tokens when it's possible to do so. Controlling access: Paid records can only be seen by authorized people and systems, and they can only see what they need to see. Monitoring for fraud: Automated checks help find strange deposit patterns and lower the chance of transactions that aren't authorized. Use a payment method in your own name every time you make a deposit, and check the information on the payment page twice before confirming a transaction. If something doesn't seem right, stop the deposit and get in touch with support before making another payment, even if it's only 10 C$.
When Booi Casino processes withdrawals, they make sure that players are safe, that the business is legal, and that no one else can get to their money. Every request for a cashout goes through both automated and human checks to make sure that the account owner is asking for the payout and that the transaction path is safe. Booi Casino may do security checks on a withdrawal before approving it so that payouts are always safe. It is standard practice in this field to do these checks. They help stop chargebacks, identity theft, and other types of fraud, especially when larger amounts are requested, like withdrawing C$500 or more.
What happens after you request a withdrawal Your request is put in a queue to be processed. Depending on your payment method and account status, Booi Casino may check important details like how you logged in, your device history, and whether the withdrawal method you choose matches how you deposited money in the past. Booi Casino may try to pay out through the same method of payment that was used to make the deposit whenever possible for safety and compliance reasons. If you put in deposit C$50 and then ask for a payout to a different method, you may need to go through more verification steps before the money is sent to you. Before a payout, common checks that can be done include verifying the account holder's identity and age, making sure the payment method is owned by the right person (if needed), checking for unusual betting patterns or quick account changes, and making sure the account holder is aware of their location and any restrictions that may apply because of their Canada. Extra checks are more likely to be needed when there is a first withdrawal, a change in personal information or a change in the method of withdrawal, multiple failed login attempts, the use of a VPN or suspicious location shifts, a lot or unusual cashout requests, or activity that points to a third party getting into the account.
Anti-fraud controls keep your account safe: Booi Casino uses monitoring tools to find signs of payment fraud, account takeover attempts, and collusion. A withdrawal can be put on hold until the account owner confirms ownership or gives more information if a risk signal is sent. You may be asked to confirm recent account activity if a withdrawal is held for security reasons by Booi Casino. They will only ask for what they need to complete the check. Updating your contact information and using your own payment methods can help you avoid delays, especially when you're withdrawing a lot of money, like 1000 C$.
Booi Casino has tools for responsible gambling that will help you stay in control and make sure that your choices are saved between sessions. If you set limits or protections, the system remembers your choices and they will still be in effect the next time you log in, even if you use a different device. These settings can be changed at any time in your account area, and they will be used for all activities that are eligible. This method keeps you from accidentally spending too much and encourages healthier ways of playing without getting in the way of your experience.
Deposit limits let you limit the amount of money you can add to your account at a time. There are limits on how much you can deposit each day, like 100 C$ or 500 C$ per week. This limit will be used at checkout until you change it, and it will stay in your profile after you set it. There are limits on how much you can lose in a certain amount of time. If you set a loss limit of 200 C$, Booi Casino will stop letting you play for real money after that amount is lost. This will help you avoid chasing your losses. To be a responsible player, you can choose to save the amount and length of time you choose. You can limit how much you can bet by setting limits. For example, a monthly limit of 2,000 C$ on bets can cut down on long sessions that aren't planned.
This choice is saved by the platform and continues to be used until changed. You can keep track of how long you've been playing with session and reality checks. If you set a reminder to go off every 30 minutes, the schedule stays connected to your account so it will always work the same way in future sessions. You can take a break for a set amount of time or longer with cooling-off and self-exclusion. Once these choices are made, they become safety controls that stay in place for the amount of time you choose. If the choice is meant to be permanent, you won't be able to open your account again early. Once you log in, your saved settings stay the same on all of your devices and browsers.
Depending on the type of change, limits may become effective right away or after a short delay. Setting limits lower and breaks lasting longer are meant to keep you safe and are usually put in place faster than raising them. Setting limits that are in line with your current budget is a good idea. For example, a deposit cap of 50 C$ for short play sessions or 300 C$ for a weekly plan would work. By saving these settings on your account, you won't have to change them every time you play, which makes it easier to stick to your limits. There are extra layers of device identifiers, permission prompts, and advertising controls on iOS and Android that affect how you play mobile games. When you play Booi Casino on your phone or tablet, we follow the same privacy rules as when you play on your computer.
You can stop apps and browsers from tracking you during mobile play by following the steps in this section. How you use Booi Casino (app or mobile browser) and the settings you let your device make decisions affect your privacy on your phone. Most tracking signals can't get to people because of how your operating system, browser, and consent settings are set up.
To keep your session safe and the service running smoothly, Booi Casino may process technical and usage data from your phone. This could include the type of device, the version of the operating system and app (if any), the language, the time zone, the IP address, and diagnostic events like crashes. To stop fraud and make things run better, we may also record gameplay and navigation events. Important: For normal casino play, Booi Casino doesn't need to be able to see your contacts, photos, or microphone. You will see an OS permission prompt if any optional feature ever needs more access, and you can say no. Advertising identifiers and app instance identifiers are two common types of mobile identifiers and signals that can be used for security, analytics, and ad measurement (as long as customers agree). If Apple's advertising ID is available, this can use that instead. If Google's advertising ID is available, it can use that instead. In the device settings, you can reset these identifiers or set limits on them.
There are some differences between in-app tracking and browser tracking. For example, app context: measurement can depend on device identifiers, app events, and SDKs used for analytics, attribution, and fraud prevention. Tracking on mobile browsers is mostly done with cookies, but it can also use local storage and other browser technologies. Your browser's privacy settings can affect how it tracks you. Your account will remember any limits you set for deposits or other responsible play, so they are always followed. Set a daily deposit limit of 100 C$, for example, and we'll use that setting on all of your devices. You can limit tracking and data sharing on iOS by, for example, turning off tracking permission requests and saying no to app tracking prompts when they appear.
In iOS versions that support it, you can reset your advertising identifier. For example, you can block cross-site tracking and clear your browser's cache to manage its privacy settings. Resetting your advertising ID and limiting ad personalization are two controls you can usually use on Android. If you don't want to give an app permissions, you can review them and remove them. Change the settings for cookies, site data, and tracking protection in Chrome or your preferred browser. Cookies, SDKs for apps and browsers, and pixels can be used to see how the service is used, see how well campaigns are working, and keep bad activity from happening. We get your permission before using tracking technologies that aren't necessary when we need to, and you can change your mind at any time by changing your privacy or cookie settings.
What will happen if you limit tracking Some personalization and marketing measurement may not work as well, but core features like gameplay, account access, and payments are not meant to depend on tracking for ads. You can still log in, play, and ask for withdrawals even if you limit advertising identifiers or block third-party cookies. However, some features, like remembering your preferences in the mobile browser, may need essential cookies.
At Booi Casino, we may share some personal and transactional information with trusted payment providers so that we can safely process deposits and withdrawals. Without giving out unnecessary account information, this exchange is meant to carry out payment instructions, stop fraud, and meet compliance requirements. We also give some information to game studios and licensing authorities when it's needed to deliver games fairly, settle disputes, and show that we're following the rules. For each purpose, we only want to share the information that is necessary, and we will do so through secure channels and legal protections.
Payment providers get the data they need to handle your transactions, make sure the payment is real, and help with chargebacks or disputes. This could have your name, partial payment instrument identifiers, transaction amount (like "deposit C$100" or "withdraw C$500"), IP address, information about your device, and risk signals used to check for fraud.
Game studios may get technical and gameplay-related identifiers that help them run the games, make sure sessions run at the same time, and make sure the right results happen. This could include your player ID, session tokens, device and browser data, responsible gaming flags (if applicable), and log data that is needed to fix problems like sessions that aren't connecting or rounds that aren't settling on time. Authorities in charge of licensing and regulations may get information if they are legally required to show that rules about protecting players, stopping fraud, and stopping money laundering are being followed. Identity and verification status, transaction history relevant to an inquiry, and account activity logs linked to a complaint, audit, or formal request are some of the things that can be included. Identity information, like name, date of birth, and address (if required by a provider or authority), contact and account identifiers, like email, phone, and an internal player ID; Payment and transaction data, like the method used, timestamps, amounts, and reference numbers (like a deposit of C$50); Technical data, like IP address, device and browser information, login and session records; Compliance and risk data, like fraud indicators, verification status, and responsible gaming markers when applicable; How sharing is controlled—we work with partners who are legally bound to keep personal data safe, use it only for agreed-upon purposes, and use the right security measures.
For things like game delivery and session management, we use pseudonymous identifiers instead of direct identity information whenever we can. In some cases, we may have to share information if a payment provider needs more checks to be made before releasing funds or if a licensing authority asks for it as part of an audit or complaint. In these situations, we only share information that is relevant to the request and keep records as long as the law and our compliance obligations say we have to.
Booi Casino's Privacy Policy tells you how we gather, use, store, share, and safeguard the personal information you give us when you visit our website, make an account, use our services, or talk to us. People who use Booi Casino agree to the ways spelled out in this Privacy Policy that their personal information may be used. The services should no longer be used if you don't agree.
We gather data to run, protect, and improve our services, as well as to meet our legal obligations and stop fraud.
For service delivery, we use your information to set up and manage your account, handle transactions, and help customers. Security and preventing fraud: to find, look into, and stop questionable behavior, account takeovers, and payment fraud. For Know Your Customer, anti-money laundering, and other legal reasons, verification and compliance are needed. Integrity in gameplay: to follow the rules and bonus terms of the game and stop cheating or abusing them. Responsible gaming means setting limits, self-exclusion, and spotting bad gambling habits when they happen. Improvement and analytics: to learn how it's used, test features, and make the user experience and performance better. Marketing: To send you promotional messages when the law allows it and based on what you want. Legal claims are used to create, use, or protect legal rights.
Contract Processing Legal Bases: processing that is needed to give you the services you ask for. Processing that is needed to follow the law and legal requirements is called a legal obligation. Processing for security, preventing fraud, improving service, and running the business, while taking your rights into account. Giving your permission for processing, like sending you some marketing messages (you can take back your permission at any time).
These technologies, like cookies and pixels, may help us keep you logged in, keep the platform safe, remember your preferences, and figure out how well it's working. Basically necessary: needed to log in, keep things safe, and use the main features. To keep track of choices and make things easier to use, it's functional. Analytics is a way to look at data to figure out patterns of traffic and use. Marketing: Used to send out ads and track their effectiveness when possible.
We don't sell your information. We will only share it with other people when we need to for the reasons listed in this policy. Service providers handle things like hosting, processing payments, verifying identities, stopping fraud, analytics, customer service tools, and sending emails and SMS messages. Affiliates and group companies: to help with operations, keep things safe, and follow the rules. Police and other government officials: when they have to follow the law, get a license, or make a legal request. Professional advisers, such as legal, audit, and compliance experts who are required to keep information secret. When a business merges, buys another, reorganizes, or sells assets, the business may transfer things as long as the right safety measures are taken.
Your information may be handled in countries that are not under your control. To help make sure a good level of data protection, we use the right safeguards (like contractual protections) when they are needed.
We only keep personal information for as long as it takes to do the things this policy says we have to do and to meet our legal, accounting, and regulatory obligations. Account and transaction records are kept for as long as the law requires, as well as to stop fraud and handle disputes. Data used for verification is kept to meet KYC/AML requirements and show compliance. Until you change your settings or object/withdraw consent, your marketing preferences will be kept.
Controlling access, encrypting data while in transit when needed, keeping an eye on things, and using secure development practices are some of the technical and organizational steps we take to keep personal data safe. It is important to remember that no system is 100% safe, so keep your account information safe and use any security features that are available.
How you can protect your privacy and make choices: Your rights and options depend on where you live. Access: Ask for proof that your data is being processed and a copy of it. Correction: ask for updates to data that is wrong or missing. Deletion: Ask for deletion when the law allows it. Requesting that processing be limited in certain situations is what limits a restriction. You can object to processing that is based on legitimate interests, such as some marketing. You can ask for certain data to be sent to you or another provider (portability). Where processing is based on consent, you can withdraw your consent.
You can stop getting marketing messages at any time by clicking the "unsubscribe" link in them, changing your account settings, or getting in touch with customer service. When needed, messages about the service can still be sent, like security or transaction alerts.
Booi Casino services are not for people who are not old enough to legally gamble. We do not knowingly collect personal information from children, and if we find out that we have, we will delete it.
Sites or services run by other people may be linked to from ours. Their privacy policies say how they should handle personal information, and we are not in charge of what they say or how they handle it.
We may make changes to this Privacy Policy from time to time to keep up with new laws, technologies, or the way we do things. The new version with the new effective date will be posted on the website.
Get in touch with Booi Casino support through the website's channels to ask questions or exercise your rights. Before some requests can be processed, you may be asked to prove who you are.
We only get the information we need to protect you from fraud, comply with regulations, open and manage your account, and process deposits and withdrawals. Name, date of birth, address, email address, phone number, login history, device and IP data, payment information (tokenized when possible), and game history are some of the things that may be stored. This information helps us make sure you are who you say you are, keep your transactions safe, make sure you can get bonuses, set the limits you want, and follow the rules set by our license and anti-money laundering laws.
Yes. Our servers don't keep full card numbers or CVV codes. Payment providers that have been checked out handle deposits and withdrawals through encrypted connections. We may ask for proof that the payment method you want to use is yours before you can make a withdrawal. This could be a screenshot of your e-wallet profile or a picture of your card that only shows the first six and last four numbers. To keep your account safe, always use the same method to withdraw money as you used to deposit it, and stay away from third-party payment accounts.
We need verification before we can let you withdraw your money, and sometimes we need it before we can convert your bonus or raise your deposit limit. We usually ask for: 1) a photo ID (passport or national ID), 2) proof of address (a recent utility bill or bank statement), and 3) proof of payment (if needed). Use the page for verifying your account to send in documents. Withdrawals go more quickly if the information matches what you put in when you registered. If there's a problem, we'll ask for more information to stop people from cashing out without permission.
You can't abuse the bonus rules, so we use information about your account and transactions to make sure they are followed fairly. Checking for duplicate accounts, shared devices, strange deposit and withdrawal patterns that are connected to bonus play is one way to do this. We also save your responsible gaming settings (like limits on how much you can deposit and lose, timeouts, and self-exclusion) and use them across all of your accounts. If you break the rules and your bonus is taken away or your winnings are changed, you can ask Support for the relevant account logs to figure out what happened, as long as they don't compromise security.
Availability depends on the rules of Canada and our list of restricted jurisdictions. You must make sure that it is legal for you to gamble online in your country. If you are trying to access from a place where we can't accept players, we may block your access. We only share information with regulators, law enforcement, payment partners, and verification providers when it's necessary to do so in order to follow the law, stop fraud, handle chargebacks, or meet legal requirements. Before you make a deposit, contact Support to find out what rules apply to Canada. We will let you know if you can register and make payments from where you are.
Your information is used to handle payments, stop fraud, and meet AML requirements. When you deposit or withdraw money, we only give payment providers the information they need, like your name, the payment identifier, the transaction amount in C$, and some basic anti-fraud signals. We may ask for a photo ID, proof of address, and, for some payment methods, proof that you own the card or e-wallet as part of Know Your Customer (KYC). Authorized staff and trusted compliance vendors look over the documents, and then they are stored safely with access controls. We do not sell information about you. In your account, you can change your profile information and ask for a copy of or deletion of data, as long as it's legal to do so. If deletion goes against financial or AML recordkeeping rules, we only keep what we need to for the minimum amount of time.
Absolutely. For mobile access, connections are encrypted, and we keep an eye on logins and transactions to see if anything seems fishy. When you use a unique password, two-factor authentication (2FA), and avoid using shared devices, you can make your account safer. You are responsible for making sure that online gambling is legal in Canada and that you are of legal age. If you play from a restricted area, we may block your access and ask for more checks if your location changes. As soon as you think someone has gotten into your account without permission, change your password, contact support, and stop all withdrawals until we can confirm your identity and keep your account safe. Turn off auto-fill on shared phones, log out after each session, and keep your browser and device OS up to date to protect your privacy.
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